Cancellation Policy

Cancellations

  • All cancellations must be in writing. Please email romance@ecoasis.com.au
  • All cancelations or changes will incur a $90 Admin fee. 
  • Cancellation over 2 months prior, 100% refund minus administration fee of $90.00
  • Cancellation over 1 month prior, 50% refund minus administration fee of $90.00
  • Cancellation from 30 days – 15 days prior, no refund but deposits are transferable within 6 months, for the same value of the original booking.
  • Cancellations within 14 days of check-in date, no refund or transfer of deposit
  • No-shows – tariff will be charged in full and all monies paid will be forfeited – including any ordered meals
  • Many credit cards have built-in travel insurance and it is suggested that guests seek travel insurance to cover cancellations due to circumstances beyond your control, loss of deposits, medical and other emergencies.

If you have any questions please do not hesitate to email me at romance@ecoasis.com.au or call # 0414 399 949.

Please click below to download our Terms and Conditions and our Cancellation Policy.

Terms and Conditions