Cancellation Policy

  • All cancellations must be in writing. Please email romance@ecoasis.com.au
  • Cancellation over 2 months prior, 100% refund minus administration fee of $50.00
  • Cancellation over 1 month prior, 50% refund minus administration fee of $50.00
  • Cancellation less than 1 month, no refund but deposits are transferable within 6 months, for the same value of original booking.
  • Cancellations within 7 days of Check in date, no refund or transfer of deposit.
  • Cancellations due to unforeseen circumstances out of our control ie flooding or fire, your deposit will be issued to you in the form of a voucher to be rebooked within 12 months.
  • Please note – Most credit cards have travel insurance built into them.

If you have any questions please do not hesitate to email me at romance@ecoasis.com.au or call # 0414 399 949.

Please click below to download our Terms and Conditions and our Cancellation Policy.

Terms and ConditionsCancellation Policy